Q: Is there a minimum number of points to use the monero card for the first time?

Yes, all redemptions must be made in blocks of 150 points:150 points = 5€300 points = 10€

Q: Can I accumulate points for purchases made in any store?

No, you can only accumulate points for purchases made in stores that are members of the program.

Q: Can I use my virtual wallet card outside the centre?

No, the use of your wallet card is limited to selected stores in your LIFEstyler center.

Q: Can I use my virtual wallet card in any shop in the centre?

No, you can only use it in stores that are members of the LIFEstylers community.

Q: Can I transfer points from one account to another?

No, points are non-transferable between accounts.

Q: Does the virtual wallet expire?

Yes, the virtual card will expire 4 years after its creation.

Q: Do my points expire?

Yes, points expire 18 months after you receive them.

Q: Does the money on the virtual wallet card expire?

Yes, the money will be kept on your card for a maximum of 12 months - don't let it expire!

Q: What happens if I return a purchase made with the wallet card?

No problem! When the store makes the return, the corresponding amount will be refunded to your card.

Question 1

Is there a minimum number of points to use the monero card for the first time?

Accepted Answer

Yes&comma; all redemptions must be made in blocks of 150 points:150 points = 5€300 points = 10€

Question 2

Can I accumulate points for purchases made in any store?

Accepted Answer

No&comma; you can only accumulate points for purchases made in stores that are members of the program.

Question 3

Can I use my virtual wallet card outside the centre?

Accepted Answer

No&comma; the use of your wallet card is limited to selected stores in your LIFEstyler center.

Question 4

Can I use my virtual wallet card in any shop in the centre?

Accepted Answer

No&comma; you can only use it in stores that are members of the LIFEstylers community.

Question 5

Can I transfer points from one account to another?

Accepted Answer

No&comma; points are non-transferable between accounts.

Question 6

Does the virtual wallet expire?

Accepted Answer

Yes&comma; the virtual card will expire 4 years after its creation.

Question 7

Do my points expire?

Accepted Answer

Yes&comma; points expire 18 months after you receive them.

Question 8

Does the money on the virtual wallet card expire?

Accepted Answer

Yes&comma; the money will be kept on your card for a maximum of 12 months - don't let it expire!

Question 9

What is a LIFEstyler Center?

Accepted Answer

A LIFEstyler center is one that already belongs to the CLUB LIFEstyler. In these centers you can enjoy all that the Club offers you if you are a member: get discounts for purchases&comma; accumulate points by scanning your QR code in stores and enjoy a lot of advantages. Please note:- Every time you accumulate points for your purchases or interactions&comma; you will be able to redeem them in cash with your LIFESTYLERS wallet card from your selected center.- You can only have one LIFEstyler center but you can change it according to your preferences.- The points earned in the LIFEstyler centers are cumulative but you can only redeem them for purchases through the LIFESTYLERS wallet card of your selected center. Remember that this card is unique per person and center&comma; although you can have a different one for each center.- Selecting a LIFEstyler center requires selecting it as a favorite center.

Question 10

What happens if I return a purchase made with the wallet card?

Accepted Answer

No problem! When the store makes the return&comma; the corresponding amount will be refunded to your card.

Question 11

What happens if I bought with the wallet card and another credit card?

Accepted Answer

The store will refund the amount charged to each of the cards individually.

Question 12

Which stores in the center participate in the program?

Accepted Answer

All the stores that are identified in the shop window or at the point of collection.

Question 13

If I use a giftcard to make my purchases&comma; do I get points?

Accepted Answer

Yes&comma; we will always give you one point for every euro spent in stores participating in the program.

Question 14

How do I get my virtual wallet card?

Accepted Answer

You can only get it through The Style Outlets APP and follow the steps indicated.The requirements to be able to download the card in the Wallet are: not having another active card in your LIFEstyler center and having accumulated points for purchases for an amount equal to or greater the 70€.

Question 15

How can I earn points on a purchase I have already made?

Accepted Answer

If something went wrong with your purchase due to a technical problem or because you forgot to scan your QR in store&comma; you can get your points for purchases through the app.You just need to keep your ticket and go to the section LIFEstylers > My tickets and click on "ADD NEW TICKET"&comma; fill in the required data and add your ticket manually. This way your purchase points will not be lost and you will be able to accumulate them. You will only be able to add tickets during the 15 days following the purchase date reflected on the ticket itself. After these 15 days you will not be able to accumulate your points and you will receive an error message such as "ticket not found".The option to add tickets is only available through the app&comma; not the Web.

Question 16

How can I find out how much money I have on my card?

Accepted Answer

You can check the money available whenever you want in the APP.

Question 17

How are the points used?

Accepted Answer

They are exchanged in the APP for money that can be used when shopping at The Style Outlets centers.

FAQ's

Gibt es ein Minimum an Punkten, um die Karte einsetzen zu können?

Kann ich in jedem Store Punkte sammeln?

Kann ich meine virtuelle Wallet Card außerhalb des Centers einsetzen?

Kann ich meine virtuelle Wallet Card in jedem Store im Center einlösen?

Kann ich Punkte von einem Account auf den anderen übertragen?

Läuft die virtuelle Wallet Card ab?

Verfallen meine Punkte?

Verfällt mein Guthaben auf der Wallet Card?

Was ist ein LIFEstyler Center?

Was passiert, wenn ich einen mit der Wallet Card getätigten Einkauf zurückgebe?

Was passiert, wenn ich mit der Wallet Card und einer anderen Kreditkarte gekauft habe?

Welche Stores nehmen am Programm teil?

Wenn ich einen Gutschein für meinen Einkauf nutze, kann ich dennoch Punkte sammeln?

Wie bekomme ich meine virtuelle Wallet Card?

Wie kann ich für einen bereits getätigten Einkauf Punkte sammeln?

Wie kann ich sehen, wie hoch mein Guthaben auf der Karte ist?

Wie werden die Punkte genutzt?